Streaming sticks only have wireless network connectivity. 4. Roku provides the simplest way to stream entertainment to your TV. You can only reset an Enhanced remote — the infrared remote can't (and doesn't need to) be reset, as it will work with any compatible Roku player just by being pointed directly at it. Videos you watch may be added to the TV's watch history and influence TV recommendations. More often than not, the problem only reveals itself with the corresponding fix. And if it won't work when you try to use it on your TV, there's a quick check you can perform … Go to Settings > System > System restart > Restart on a player, or Settings > System > Power > System restart > Restart on a Roku TV. Re-pair the remote by removing the batteries, turn off the Roku, leave it a second or two, and then power on the Roku. Although using your smartphone as a Roku remote isn't ideal, there is an official Roku remote app that you can download and use for free on both Android and iOS. Troubleshooting your remote depends on the issue that you're having with it. To reset a Roku remote, follow the steps below: If the Roku TV remote still doesn't work, move onto our next tip. In addition to being used as a Roku TV remote, the Roku app has plenty of other cool features that are worth using. It's a reliable temporary stop-gap. The solution is to use an HDMI cable extender, thus allowing your streaming stick to be positioned further away from the TV's HDMI port. But it is not doing that. I have a hisense roku tv so it has no pair button on the remote I tried all the trouble shooting techniques. The 10 Best Ways to Use the Roku Mobile App, Use Roku Hotel & Dorm Connect While Traveling or at School, How to Find Your Roku IP Address With or Without the Remote. Tap on the name to make the connection. Remove the batteries from your Roku remote. Videos you watch may be added to the TV's watch history and influence TV recommendations. … Is your Roku remote not working? It should be on a sticker on the device. There are many reasons why a Roku remote stops working, and some are easier to diagnose than others. Follow these steps, in order, to get your Roku remote working properly again. Get the Latest Tech News Delivered Every Day, Lifewire Tech Review Board Member & Writer, How To Fix It When Your Roku Remote Is Not Working, How to Reset Your Roku Box or Streaming Stick, How to Set up Your Roku TV, Box, or Streaming Stick, What to Do When Your Fire Stick Remote Is Not Working. Before you open the app for the first time, ensure that it is on the same Wi-Fi network as your Roku streaming device. IR remotes require a direct signal free from … Reinsert the batteries into your Roku remote. 1) Observe the emitter on the front of the remote control through a digital camera (or the camera of a mobile phone). To remedy this, you'll need an HDMI extension, which is available free from Roku. When the Roku logo displays on the home screen, reinstall the batteries in the remote. Check to see if the remote is now working. If you have enough technical knowledge, it might be worth digging into the router's settings; something might have happened that's causing the remote's connection to get blocked. Install new fresh batteries of same type in your TCL ROKU TV remote control, observing the proper orientation as indicated in the battery compartment. Use Remote Finder on Roku Ultra. It could be one of a number of different problems, some of which are simple, and others which are more complex. In its official literature, Roku accepts that the remotes for some of its models are affected by interference from nearby HDMI cables. Re-pair the Roku remote. Re: Remote not working for Roku TV. 4) If not, the remote control may be defective and needs replacement. The free Roku mobile app makes it easy and fun to control your Roku player and Roku TV™. Up Next. Why do I see “Soundbar not Roku certified” on my Roku TV™? If it seems like it's pressing buttons by itself, it may actually be that your TV's controls are dirty. Press the right arrow button and select System. Amazon Fire TV Stick 4K vs. Roku Streaming Stick+: Which Should You Buy? 5. ... Why is my Roku TV™ remote not controlling my Roku TV Ready™ soundbar? Allow the process a few seconds to complete, and you should see your Roku box listed. Just follow the instructions below: And remember, some older Roku models come with an IR pointer instead of using your Wi-Fi connection. If you have IR Roku remote that's not working, check that no dirt is blocking the receiver on either the control or the box/TV. Check for a blocked IR (infrared) signal. Restart your TCL Roku TV; When you see the home screen on your TV, reinsert the batteries. The batteries are accessible from behind the sliding panel on the rear of the device. If you can't move the obstacle, lift the remote higher to get a clear signal and point the remote at the front of the player. Wait 5 seconds, then reconnect the power to the device. Let's start with the most simple explanation... Are you sure that your device's batteries haven't run out? Cancel. So, if you are stuck with a Roku remote not working, then take a sigh of relief as we will give you the details. Wait 10 seconds, reconnect the box, and wait for the. 3) If you see a red light flashing indicate that the remote control is working. You're signed out. Roku Not Working in 2021: Roku Troubleshooting Guide. If you're experiencing other problems with your Roku, we've also written articles detailing how to set up and use a Roku streaming stick and how to control a Roku using Amazon Echo. Reach out to him for inquires about sponsored content, affiliate agreements, promotions, and any other forms of partnership. The TV may be defective. You could also move the streaming stick to a different HDMI port if the TV has one to spare. Recently it stopped responding to the remote. Follow the instructions to set up the remote to recognize the Roku device and vice versa. Check the sticker on the remote to check. However, it may eliminate a faulty HDMI port from the list of potential issues. If the restart procedure doesn’t fix your problem, you may need to re-pair the remote to your Roku: Remove the power cable from the Roku device. Cancel. This includes access to free TV shows and movies on your device via The Roku Channel, the ability to use your device's headphone connection for private listening, support for keyboard (and, on some models, voice input), and a way to cast content from your device to the TV screen. Download the Roku app. Tap to unmute. If you've worked through all the Roku remote troubleshooting tips but you've still not had any success, your Wi-Fi connection could be the culprit. 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