No, horrible. Hold time interminable! Apple cancelled me and informed me the entire price of my trip would be returned to my card including the cost of the insurance I purchased. MAPLEWOOD, Mo. What's with these screwy ticket prices? I was booked in a room with 2 other people. You want to go the front of vaccine line? Apple has 2 different packages. I've been calling Southwest Vacations at least every other week. BRADENTON, Fla. — A Bradenton family spent six months fighting Apple Vacations for a refund after their trip to Cancun, Mexico, was canceled due … For questions about reservations, commissions, payments, rewards and ... Recharge Later. C Cari Williams. Both times they paid off with no problems. All forums . I recently cancelled my May 1 trip to Cancun. BRADENTON, Fla. — A Bradenton family spent six months fighting Apple Vacations for a refund after their trip to Cancun, Mexico, was canceled due … All refunds must be requested within 60 days of the date of cancellation. How do I effectively communicate with an airline? Follow the instructions on the page to choose the reason why you want a refund and submit your request. That is great!! This review was posted by a verified customer. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Business Profile. In mid March when Apple Vacation's alerted Jackie and hundreds of other customers that their trips were being cancelled due to COVID-19, she says … Verified customer i am awaiting my refund for my cancellation due to health problems. Get answers to your questions . All forums . did they give you your money back or credit. We booked with Apple with the understanding that you have a price guarantee. Read the fine print. i didn't go through a travel agent this time. Were they good with refunds? Preview. Which I found very odd as it it usually is only a few days with a business, but it was odd times. Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price. How to get refunds on travel, summer camp and other deals made before the coronavirus . When the airlines cancelled the flight I contacted apple and told them I had no way to get to my resort and they refunded everything except $50 to my credit card and said it may take up to 90 days to appear. However, in response to a BBB complaint they did also say, "Over the past few weeks, Apple Leisure Group Vacations has made great strides with that backlog. Apple is telling me its gonna cost $250 a person to change the date of the vacation or if i cancel I will not get any money refunded. If your plans change, your right to a refund is limited and subject to penalties and fees as noted herein. This review was posted by a verified customer. Apple Vacations. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106378846', '');}, 'log_autolink_impression');airfare separate but the resort was booked through Apple. It's obscene … As a long time customer I had to cancel my vacation March 13th, (after a second attempt and a 2 hour hold). Holidy Factory am the only one how they steel his money. While this refund had already been processed, it may be 3-4 business days before the refund appears on their statements. You cannot pull up when or what you have paid them! I am being made whole. Unforeseen circumstances they said. Apple Vacations is a travel website specializing in vacation packages to over 40 beach and ski destinations, primarily in Mexico and the Caribbean, departing from over 200 cities in the U.S. This review was posted by a verified customer. Air Travel forums . UK Covid Hotel Quarantine to start on 15 Feb. What happens to my luggage on an overnight layover at LHR? I cancelled my vacation March 19, before Southwest would have cancelled. We are processing over a thousand requests a day in the order of initial request. did they give you your money back or credit. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106384483', '');}, 'log_autolink_impression');airlines to refund airfare (which ours did). I sent in my refund request on March 24th - the day they sent me an email stating that I could either get a refund for my trip or get an extra 25% credit to put toward another trip. One couple rebooked their honeymoon flight to Barbados on American Airlines, paying … Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Airline, Airport, and Travel Abbreviations. They may be better now but I still never would use them. Jackie Ramsey of Maplewood was looking forward to spending her 20th wedding anniversary in Mexico this year. The peak is gone All the trips have been canceled! I've been calling Southwest Vacations at least every other week. They have always come through 100%. Refused to get us on (ta && ta.queueForLoad ? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. You didn’t have travel protection. Note: Not valid for contracted group bookings. Read our community guidelines. They need to remember that consumers are going to remember how they were treated during the pandemic," said Chris Thetford with the Better Business Bureau.After a few emails from the I-Team, we did what Ramsey and hundreds of others have been trying to do for months. I was told I would be refunded back on my card in 2-3 weeks. We wanted to celebrate if we could," said Ramsey.In mid March when Apple Vacation's alerted Jackie and hundreds of other customers that their trips were being cancelled due to COVID-19, she says she followed the instructions on their email to request a refund. Notifications can be turned off anytime in the browser settings. Refuse to release refund for March 2020 trip. 0 comments . You can find contact details for Apple Vacations above. Hours on the phone got disconnected. Published Sat, Apr 18 2020 11:31 AM EDT. Also, the payment history has disappeared from the account screens! The trip was scheduled for Oct 20 thru Oct 27th, 2007. Cancel for Any Reason: You may cancel your vacation for ANY reason prior to departure and receive a full refund for your vacation, less the cost of the Travel Protection plan, including non-refundable airfares booked through Apple Vacations.*. Verified customer i am awaiting my refund for my cancellation due to health problems. Answer 1 of 44: Hi, Wondering if anyone has had a trip through Apple vacations that has had to be canceled due to the Covid virus. So I can't imagine it would take them six months to credit his card back or send us a check," said Ramsey.The I-Team found hundreds of Apple Vacation customers like the Ramsey's posting similar complaints about cancelled trips and months without a refund.In response to one of these Better Business Bureau complaints, Apple Vacations wrote back that "booking changes and cancellations created a backlog of over 50 times our normal accounting workload…". did they give you your money back or credit. … I opted for the refund as who knows when we will be able to travel again. did they give you your money back or credit. I was told 7 to 14 days for my $4800 refund to my credit card for hotel/car. APPLE VACATIONS' PRE-DEPARTURE CANCELLATION/CHANGE WAIVER. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. Ask a question Recent Conversations. Air Travel forums . ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Jul 22 . The Apple Vacations Travel Protection Plan is available regardless of your age. One gives you credit to use later or for a few bucks more you get your money back for any reason you cancel. E earl r degeneffe. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Apple Vacations travel certificates may be used … Answer 1 of 44: Hi, Wondering if anyone has had a trip through Apple vacations that has had to be canceled due to the Covid virus. If you used your iTunes account's … Tried emails this week and they don't even bother reading my email, first generic responses and then responses where they never read them or don't understand English. Once again as a repeat customer....never again! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106378838', '');}, 'log_autolink_impression');airfare separate but the resort was booked through Apple. The reason I have to change the date or cancel it is becuse I got a new job today the requires me to go away for training. Celebrating 50 years of travel innovation, Apple Vacations is the #1 Vacation brand worldwide to Mexico and Dominican Republic, a leader to the Caribbean, Central America and Hawaii, and the nation’s largest seller of all-inclusive vacation packages. I was told 7 to 14 days for my $4800 refund to my credit card for hotel/car. A Bradenton family spent six months fighting Apple Vacations for a refund after their trip to Cancun, Mexico, was canceled due to COVID-19. I have been waiting 96 days for my refund from Apple Vacations. I just calld the 800 number on Apple's website, they wanted my booking # and handled it for me, no questions asked. I was here during Hurricane Wilma on a trip booked through Apple. Apple cancelled out vacation and did not even notify us! Apple Vacations. Most commonly, consumers tend to contact Apple Vacations to ask questions about: Refund, Request for Information, Return/ Replace. A Bradenton family spent six months fighting Apple Vacations for a refund after their trip to Cancun, Mexico, was canceled due to COVID-19. No Refund. Was then told to expect 30 days, then up to 60 days, then up to 90 days. Had about a 2 minute hold and then had an agent on the phone with me for about 5 minutes. If a claim is not filed, your travel credit with Apple Vacations will remain valid for the time period listed above. So that money would be very handy," said Ramsey.If you're waiting for a refund on your vacation, the BBB says you can file a complaint on their website.You may also want to consider filing a complaint with the federal trade commission or the Missouri attorney general's office. We are doing work that matters - connecting customers with businesses around the world and … I was ok with that as I did not purchase insurance. did they give you your money back or credit. Contact Us. apple vacations can't just send a refund in a day or two but continues to say 7 to 10 business days and then when thats up you get another email saying another 8-10 business days. with Apple Vacations, Funjet Vacations, or Travel Impressions. The trip was scheduled for Oct 20 thru Oct 27th, 2007. Initial Apple Vacations complaints should be directed to their team directly. For questions about reservations, commissions, payments, rewards and recognition programs, group bookings, or other brand-specific inquiries, please contact the brand you booked with. This waiver pertains to all vacation types: land only, ... with the balance of the refund made in the original form of payment less the non-refundable AV-OK plan payment. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106382659', '');}, 'log_autolink_impression');insurance. With good reason: The average summer vacation clocks in at $1,979, according to a survey from bankrate.com. I have NOTHING good to say about travel with them and would not recommend them for anything. I booked my 10 day vacation to Mexico with Apple. Get answers to your questions . Refund of monies. VACATIONS Our powerful and growing vacations brands are why Apple Leisure Group is the nation’s largest provider of charter flights, and the largest vertically integrated seller of vacation packages in the United States for travel to Mexico, Dominican Republic, Jamaica and the Caribbean, moving approximately 3.2 million passengers annually through our well-established vacation … I had booked the (ta && ta.queueForLoad ? My vacation went down $33.00 a person after I booked it. Box 6500, 7 Campus Blvd, Newtown Square, Pennsylvania, 19073, United States. To receive the refund or credit you must contact Apple … Apple Vacations - Refund of monies Jul 22, 2020 @ Pissed Consumer I used Apple years ago and had to cancel due to a medical emergency. "The day my husband booked the trip, that was on our credit card that day. We did use it when the swine flu thing was happening years ago and also when i had to have surgery. The customer representative was very happy to speak to me as I was a few that had (ta && ta.queueForLoad ? If you've had a reply confirming a refund the time it takes to get the refund will vary depending upon how you paid for it (and therefore where the refund is going). A Maplewood woman had been waiting six months for Apple Vacations to refund money for her canceled trip, Man accused of killing adoptive father, another man in Alton, I-44 closed in Eureka due to police activity, St. Louis Area forecast: Not as windy tonight, VERIFY: Super Bowl 55 already one for the record books, McCluer basketball opens season with big test against Marquette, BBB report: Seniors hit hard by travel scams in 2019, Missouri timeshare exit scams: how to avoid them. Apple Vacation is a vacation company that sells vacation packages. They initially gave me a hard time but came through. Were they good with refunds? Get notified by e-mail when a reply is posted. — The pandemic put a pin in many of our vacation plans.Now many would-be travelers are having a hard time getting refunds. Frequently asked questions for Apple Vacations, the nation's largest provider of Non-stop Exclusive Vacation Flights. Once home we tried for a refund on part of airfare (we booked hotel separately) since we only flew one way with Apple. Location of This Business 101 Northwest Point Blvd, Elk Grove Village, IL … ^ Travel credits are non-refundable, non-redeemable for cash and expire on 12/15/21. I cancelled my vacation March 19, before Southwest would have cancelled. Their booking should have automatically canceled when their destination closed, and we have manually refunded their booking. Go to reportaproblem.apple.com . Because of the lack of transparency and … Apple Vacations did not do anything to help the situation other then offer me a different flight not, non stop for $3000 dollars. I had booked the (ta && ta.queueForLoad ? i also had both of my rental cars canceled by apple and had … Apple Vacations is a travel website specializing in vacation packages to over 40 beach and ski destinations, primarily in Mexico and the Caribbean, departing from over 200 cities in the U.S. Pleasant Holidays is ONLY doing vouchers for land portion, and relying on (ta && ta.queueForLoad ? "Time just kept going on and we kept calling and just getting machines saying 'we're processing, we're processing'," said Ramsey.Six months passed, and Ramsey says, still no refund. Elk Grove Village, IL 60007-1019. https://www.applevacations.com (847) 640-1150. I am looking to book a trip but know there is a decent chance that it could end up canceled because this virus may come back again later even if we stop it now. I was ok with that as I did not purchase insurance. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106392128', '');}, 'log_autolink_impression');travel insurance. Verified customer We booked an Apple Vacations trip to Mexico In August, 2007. Apple is telling me its gonna cost $250 a person to change the date of the vacation or if i cancel I will not get any money refunded. Travel Certificate Programs: When a cancellation is made during a penalty period, your cancellation penalty will be refunded in Apple Vacations' travel certificates (redeemable through the original booking agency), with the balance of the refund made in the original form of payment less the non-refundable AV-OK plan payment. I've received my $850 in air credits, now good through 2022. Answer 1 of 44: Hi, Wondering if anyone has had a trip through Apple vacations that has had to be canceled due to the Covid virus. This is he worst customer service I have EVER had! Were they good with refunds? Free changes for charter package & charter air only bookings must be completed 45 days or more from departure. Why would there be still hours and hours of wait on the phone? Air Travel forums . C Cari Williams. Refunds on products purchased from Apple using an Apple Gift Card (or previous generations of Apple gift cards) will be issued to you as an Apple Gift Card by email. Business Details. They absolutely refused and didn't even offer a credit. I just calld the 800 number on Apple's website, they wanted my booking # and handled it for me, no questions asked. i was told, as was my travel agent, that it would be forthcoming by friday october 31st 2008. what is the status of my refund as i am in a very serious financial, crisis at this time, with fraudulant … Sign in with your Apple ID and password. Preview. did they give you your money back or credit. I wasn't seeking a refund, just an (ta && ta.queueForLoad ? I booked this on my debit card not a credit card. Apple Vacations review: A group of friends and I scheduled a vacation with Legacy Travel to go to a resort in Montego Bay, Jamaica on March 29th 2020. I recently cancelled my May 1 trip to Cancun. Answer 1 of 44: Hi, Wondering if anyone has had a trip through Apple vacations that has had to be canceled due to the Covid virus. For future trips having a hard time but came through, Mo credits, now good through 2022 is! 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Initial Apple Vacations on April 18 @ 8am the payment history has disappeared from the account screens be business... I 've been calling Southwest Vacations at least every other week consumers tend to contact Apple to. ) 517-2000 world and … Reply to: Apple vacation- ease of refunds with refunds but comparing to as... To: Apple vacation- ease of refunds and subject to penalties and fees as noted herein as well trip Mexico. Current pandemic can not pull up when or What you have paid them survey from bankrate.com Too. This time ( 800 ) 517-200 cancel due to a survey from bankrate.com refunds on travel, camp. … Apple Vacations reviews ( www.applevacations.com ): i gave a $ trip...